Service Terms

Warranty Provisions

The device has been manufactured and thoroughly tested ot meet strict quality standards. The warranty covers defects in the material and manufacturing process. It does not cover product components that are subject to normal ware and tear (ware parts), or damage to fragile components such as switches, batteries or the casing. Consumer-inflicted damage, improper use of incorrect maintenance of the product will void the warranty.


Warranty Condition

If the device has below problem(s), we can replace new ones for free:
1. can not turn on or non-working
2. can not pair to smartphone sucessfully (we define this "unpair issue" only if the products fail to pair to Samsung or iPhone.) 


Warranty Period

Should you experience a fault or manufacturing defect within 1 year of the date of purchasse, we will repair or replace the product free of charge. Consumer-inflicted damage, improper use or incorrect maintenance of product will void the warranty.