This FAQ page might help you before you contact us.

What does a Bluetooth beacon do?

Beacons are small, wireless transmitters that use low-energy Bluetooth technology to send signals to other smart devices nearby. … Put simply, they connect and transmit information to smart devices making location-based searching and interaction easier and more accurate

Do the Beacons work with IOS and Android phones?

Yes, We will send the user manual to you to set up the beacon, you can test the Beacon with IOS and Android phones.

Are the Beacons Certified?

Yes, all of our Beacons are with FCC/CE/RoHS Certificates, we can provide to customers anytime if needed.

Could brand the product with our company LOGO?

Yes, we offer OEM/ODM service, we can private-label the product with your own logo.

Are there any monthly fees after we purchased the beacon from you?

NO, we won’t have a monthly charge for our clients.

Do you provide the technical support to the developers?

SURE. The following technical data and documents will be provided: 1. SDK 2. API 3. Configuration APP 4. Instructions.

Can I customized functions?

Sure, we have professional R&D team to provide best support, and give you best suggestions.

What is the range of Bluetooth beacon?
The maximum range of an iBeacon transmission will depend on the location and placement, obstructions in the environment and where the device is being stored (e.g. in a leather handbag or with a thick case). Standard beacons have an approximate range of 70 meters. Long range beacons can reach up to 450 meters.
Can a beacon receive data?

Beacons can collect (though don’t necessarily do so on their own) data points such as name, email, birthday, location, city, brand affinities, social network influence, and demographics. However, this list is neither exhaustive nor representative of any all-inclusive data beacons receive

Could we have a customized beacon?

Yes, We offer the OEM/ODM service which allows custom branding. We can also develop and produce custom beacon for you if you need.

What is the difference between BLE and Bluetooth?

Bluetooth, the key difference is in Bluetooth 4.0’s low power consumption. … Just like Bluetooth, BLE operates in the 2.4 GHz ISM band. Unlike classic Bluetooth, however, BLE remains in sleep mode constantly except for when a connection is initiated.

What's the warranty on the product?

We provide 1-year warranty from the shipping date, any damage caused during the production would be replaced by a new one.